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All companies under the Great Gulf umbrella are united by one simple goal: the pursuit of greatness. It’s achieved daily with the passion and dedication of every partner and every person who works tirelessly to make us great – all while making it look easy. If you have what it takes to make great things happen, click the links below to consider our current job opportunities. ** There are currently no job openings at this time. Please check back again.**

At Great Gulf, we invite you to live greatly. For over 40 years, this guiding principle has helped us exceed customer expectations while embodying the spirit of innovation with each of our 50,000 plus homes.

Customer Care Service Technician

Reports to: Manager, Customer Care Service

Location: Toronto - Downtown Core

Overall responsibilities

We are looking for an experienced, hardworking and enthusiastic person that will contribute to the ever growing dimensions of providing great Customer Service.

Position responsibilities

As a Customer Care Service Technician you will:

  • perform inspections, warranty work or arrange for work to be done by contractors or suppliers, such as but not limited to drywall, paint, trim etc.,
  • accurately coordinate and update customer files,
  • consult with staff, management and suppliers,
  • maintain customer contact according to company warranty policy,
  • schedule and conduct warranty reviews,
  • address and resolve customer concerns, in a timely manner,
  • any other duties assigned by the supervisor.


  • Proven skills in repairing drywall, painting, wood working, concrete, cabinetry, all types of finished flooring, trim, windows, but not limited to that found in New Home Construction
  • Basic knowledge of plumbing, electrical, and heating
  • Blueprint reading

Ideal candidate in addition to qualifications

  • We are looking for individuals who enjoy interfacing with people.
  • Good communicator
  • Takes pride in a good job well done and can complete tasks in a timely manner
  • A team player
  • Self motivated and able to multi task and prioritize in an environment that is fast paced
  • Understanding and using computer programs a must
  • A minimum of 5 years experience in the housing high rise industry
  • College Graduate

Would you be a great fit for this role? Apply below! Apply now

Please fill out the application below

We thank all interested candidates, however,
only applicants selected for an interview will be contacted.